Full payment must be made within 5 days after reservation. should you fail to comply, your reservation shall be terminated.

2. Dispatch and passage of the risk

Should any fish arrive dead, due to unforeseen circumstances, please produce a photograph of the fish immediately upon arrival. The fish must still be in an original intact shipment bag. Fish will be replaced with a similar type and quality, also depending on availability. However shipment charges shall be borne by the buyer.

Thank you for your kind understanding.

3. Delivery

Contact us for delivery status.

4. Fair trading canceling / non-acceptance

Last minute cancellation of purchase is prohibited. There shall also be no refund upon full payment of purchase.